Global Hotels, Broken Down By Social Media Rewards [INFOGRAPHIC]

A new year is just around the corner, which means one thing — a new batch of vacation days! But where will you go? And, more importantly, where will you stay? Lucky for you, savvy traveler, the infographic below can help you figure that out. There are deals to be had, upgrades to be enjoyed and virtual tours to be taken, should you capitalize on the resources available on social media sites.
See what the biggest names in hospitality are doing on Twitter, Facebook, Foursquare and YouTube — and who’s dominating on each platform. Based on their activity on social channels, it looks like Wyndham, Marriott, Hyatt and Starwood have come out on top, but they have some competition, which we expect to increase as social travel really takes off.

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How Small Businesses Can Use Social Media for Customer Service

Customer relationship management isn’t just the domain of big brands, and these days, more and more companies are offering free online tools to make it easier for SMBs to keep track of and reach out to their customers.

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